Erro ao tentar iniciar processo pela widget

Boa tarde! Está acontecendo um erro ao tentar iniciar um processo por uma widget, ao tentar inciar na pagina publica sem estar logado da esse erro no log:

2023-11-08 14:20:48,914 INFO  [com.totvs.technology.ecm.workflow.ws.WorkflowEngineService] (default task-16524) Inicialização do simpleStartProcess() iniciado...
2023-11-08 14:20:48,943 ERROR [com.totvs.technology.ecm.ws.SecureWebService] (default task-16524) Falha na autenticação: javax.servlet.ServletException: UT010031: Login failed

E no console aparece esse erro:

Porém se estiver logado inicia normalmente, alguem saberia me ajudar nessa duvida.

vou deixar como está o codigo da widget.

view.ftl

<div id="HelloWorld_${instanceId}" class="super-widget wcm-widget-class fluig-style-guide"
     data-params="HelloWorld.instance({message: 'Hello world'})">
    <!--Titulo da widget-->	
    <h1>${i18n.getTranslation('titulo')}</h1>
	<hr>
	  <div class="panel panel-default boder-red">
	  <div class = "panel-heading panel-bidu">
         <h3 class="panel-title">Informações da Empresa</h3>
         <input type="hidden" name="info_empresa">
      </div>
      <div class="panel-body">
         <div class="row">  
        <div class="form-group col-md-1">
              <label class="required" for="cnae_${instanceId}">Cnae</label>
			  <input name="cnae_${instanceId}" type="text" id="cnae_${instanceId}" value="" size="10" maxlength="9" class="form-control">
        </div>
        <div class="form-group col-md-6">
              <label class="required" for="descricao_${instanceId}">Descrição</label>
			  <input type="text" name="descricao_${instanceId}" id="descricao_${instanceId}" class="form-control">
        </div>
         <div class="col-md-5">
					<label for="tipoNegocio_${instanceId}">Tipo de Negócio:</label>
					<input class="form-control" name="tipoNegocio_${instanceId}" id="tipoNegocio_${instanceId}" ></input>
				</div>
       </div>
      </div>
	</div>
	

<div class="panel panel-default boder-red" >
  <div class = "panel-heading panel-bidu">
     <h3 class="panel-title">Dados Empresa</h3>
     <input type="hidden" name="dadosempresa">
  </div>
  <div class="panel-body">
     <div class="row">
         <div class="form-group col-md-3">
				   <label for="razaoSocial_${instanceId}">Razão Social:</label>
					<input class="form-control" name="razaoSocial_${instanceId}" id="razaoSocial_${instanceId}" ></input>
				</div>
        <div class="form-group col-md-2 fs-md-margin-right">
              <label class="required" for="cnpj_${instanceId}">CNPJ/CPF</label>
			  <input type="text" name="cnpj_${instanceId}" id="cnpj_${instanceId}" value="" size="15" maxlength="14" class="form-control" >
        </div>
        <div class="form-group col-md-2">
              <label  for="ie_${instanceId}">I.E</label>
			  <input type="text" name="ie_${instanceId}" id="ie_${instanceId}" value="" size="11" maxlength="10" class="form-control" >
        </div>
        <div class="form-group col-md-2">
              <label  for="im_${instanceId}">I.M</label>
			  <input type="text" name="im_${instanceId}" id="im_${instanceId}" value="" size="11" maxlength="10" class="form-control" >
        </div> 
      </div>
      
      <div class="row">  
        <div class="form-group col-md-1">
              <label class="required" for="cep_${instanceId}">Cep</label>
			  <input name="cep_${instanceId}" type="text" id="cep_${instanceId}" value="" size="10" maxlength="9" class="form-control">
        </div>
        <div class="form-group col-md-3">
              <label class="required" for="endereco_${instanceId}">Endereço</label>
			  <input type="text" name="endereco_${instanceId}" id="endereco_${instanceId}" class="form-control">
        </div>
        <div class="form-group col-md-2">
              <label  for="complemento_${instanceId}">Complemento</label>
			  <input type="text" name="complemento_${instanceId}" id="complemento_${instanceId}" class="form-control">
        </div>
        <div class="form-group col-md-1">
              <label class="required" for="numero_${instanceId}">Número</label>
			  <input type="text" name="numero_${instanceId}" id="numero_${instanceId}" class="form-control">
        </div>
       </div>
       
       <div class="row"> 
        <div class="form-group col-md-3">
              <label class="required" for="bairro_${instanceId}">Bairro</label>
			  <input type="text" name="bairro_${instanceId}" id="bairro_${instanceId}" class="form-control">
        </div>
        <div class="form-group col-md-3">
             <label class="required" for="cidade_${instanceId}">Cidade</label>
			 <input type="text" name="cidade_${instanceId}" id="cidade_${instanceId}" class="form-control">
        </div>
        <div class="form-group col-md-1">
             <label class="required" for="estado_${instanceId}">Estado</label>
			 <input type="text" name="estado_${instanceId}" id="estado_${instanceId}" class="form-control">
        </div>
       </div>
       
      <div class="row">   
        <div class="form-group col-md-2 ">
              <label class="required" for="telefone1_${instanceId}">Telefone 1</label>
              <input type="text" name="telefone1_${instanceId}" id="telefone1_${instanceId}" value="" size="15" maxlength="14" class="form-control" mask="(99)9999-9999">
        </div>
        <div class="form-group col-md-2">
              <label  for="telefone2_${instanceId}">Telefone 2</label>
              <input type="text" name="telefone2_${instanceId}" id="telefone2_${instanceId}" value="" size="15" maxlength="14" class="form-control" mask="(99)9999-9999">
        </div>
        <div class="form-group col-md-2">
              <label class="required" for="whatsapp_${instanceId}">WhatsApp</label>
              <input type="text" name="whatsapp_${instanceId}" id="whatsapp_${instanceId}" value="" size="15" maxlength="14" class="form-control" mask="(99)99999-9999">
        </div>
        <div class="form-group col-md-3">
              <label class="required" for="email_${instanceId}">E-mail</label>
              <input type="email" name="email_${instanceId}" id="email_${instanceId}" class="form-control" placeholder="Insira o email">
        </div>
     </div>
  </div>
</div>

<div class="panel panel-default boder-red">
  <div class="panel-heading panel-child">
    <h3 class="panel-title">Representante Legal</h3>
  </div>
  <div class="panel-body">
    <div class="row">
       <div class="form-group col-md-2">
            <label class="required" for="nome_${instanceId}">Nome</label>
			<input type="text" name="nome_${instanceId}" id="nome_${instanceId}" class="form-control" >
       </div>
       <div class="form-group col-md-2">
            <label class="required" for="cpf_${instanceId}">CPF</label>
			<input type="text" name="cpf_${instanceId}" id="cpf_${instanceId}" value="" size="12" maxlength="11" class="form-control" mask="999.999.999-99">
       </div>
       <div class="form-group col-md-2">
            <label class="required" for="rg_${instanceId}">RG</label>
			<input type="text" name="rg_${instanceId}" id="rg_${instanceId}" value="" size="12" maxlength="11" class="form-control" mask="99.999.999-9">
       </div>
       <div class="form-group col-md-5">
            <label class="required" for="email2_${instanceId}">E-mail</label>
            <input type="email" name="email2_${instanceId}" id="email2_${instanceId}" class="form-control" placeholder="Insira o email" >
        </div>
      </div>
      
     <div class="row">  
       <div class="form-group col-md-4">
            <label class="required" for="telefone01_${instanceId}">Telefone 1</label>
            <input type="text" name="telefone01_${instanceId}" id="telefone01_${instanceId}" value="" size="15" maxlength="14" class="form-control" mask="(99)9999-9999">
        </div>
        <div class="form-group col-md-4">
            <label  for="telefone02_${instanceId}">Telefone 2</label>
            <input type="text" name="telefone02_${instanceId}" id="telefone02_${instanceId}" value="" size="15" maxlength="14" class="form-control" mask="(99)9999-9999">
        </div>
    </div>
  </div>
</div>

<div class="panel panel-default boder-red">
  <div class="panel-heading panel-child">
    <h3 class="panel-title">Referência Bancária</h3>
  </div>
  <div class="panel-body">
    <div class="row">
       <div class="form-group col-md-2">
            <label class="required" for="banco_${instanceId}">Banco</label>
			<input type="text" name="banco_${instanceId}" id="banco_${instanceId}" class="form-control" >
       </div>
       <div class="form-group col-md-2">
            <label class="required" for="agencia_${instanceId}">Agência</label>
			<input type="text" name="agencia_${instanceId}" id="agencia_${instanceId}" class="form-control" >
       </div>
       <div class="form-group col-md-3">
            <label class="required" for="conta_${instanceId}">Conta</label>
            <input type="text" name="conta_${instanceId}" id="conta_${instanceId}" class="form-control">
        </div>
        <div class="col-md-3">
				 <label class="required" for="tipoConta_${instanceId}">Tipo de Conta</label>
		         <input type="text" name="tipoConta_${instanceId}" id="tipoConta_${instanceId}" class="form-control">
				</div>
     </div>   
  </div>
</div>


<div class="panel panel-default boder-red"  id="refrenciasComerciasis">
  <div class="panel-heading panel-child">
    <h3 class="panel-title">Referências Comerciais</h3>
  </div>
   <div class="panel-body">
		    <div class="row">
		       <div class="form-group col-md-3">
		            <label class="required" for="empresa1_${instanceId}">Empresa 1</label>
					<input type="text" name="empresa1_${instanceId}" id="empresa1_${instanceId}" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="nomeResponsavel_${instanceId}">Nome Responsável</label>
					<input type="text" name="nomeResponsavel_${instanceId}" id="nomeResponsavel_${instanceId}" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="whatsapp2_${instanceId}">WhatsApp</label>
		            <input type="text" name="whatsapp2_${instanceId}" id="whatsapp2_${instanceId}" class="form-control">
		        </div>
		        <div class="form-group col-md-3">
		            <label class="required" for="email4_${instanceId}">E-mail</label>
		            <input type="text" name="email4_${instanceId}" id="email4_${instanceId}" class="form-control">
		        </div>
		     </div>
		     
		      <div class="row">
		       <div class="form-group col-md-3">
		            <label class="required" for="empresa2_${instanceId}">Empresa 2</label>
					<input type="text" name="empresa2_${instanceId}" id="empresa2_${instanceId}" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="nomeResponsavel2_${instanceId}">Nome Responsável</label>
					<input type="text" name="nomeResponsavel2_${instanceId}" id="nomeResponsavel2_${instanceId}" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="whatsapp3_${instanceId}">WhatsApp</label>
		            <input type="text" name="whatsapp3_${instanceId}" id="whatsapp3_${instanceId}" class="form-control">
		        </div>
		        <div class="form-group col-md-3">
		            <label class="required" for="email5_${instanceId}">E-mail</label>
		            <input type="text" name="email5_${instanceId}" id="email5_${instanceId}" class="form-control">
		        </div>
		     </div>
		     
		      <div class="row">
		       <div class="form-group col-md-3">
		            <label class="required" for="empresa3_${instanceId}">Empresa:</label>
					<input type="text" name="empresa3_${instanceId}" id="empresa3_${instanceId}" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="nomeResponsavel3_${instanceId}">Nome Responsável</label>
					<input type="text" name="nomeResponsavel3_${instanceId}" id="nomeResponsavel3_${instanceId}" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="whatsapp4_${instanceId}">WhatsApp</label>
		            <input type="text" name="whatsapp4_${instanceId}" id="whatsapp4_${instanceId}" class="form-control">
		        </div>
		        <div class="form-group col-md-3">
		            <label class="required" for="email6_${instanceId}">E-mail</label>
		            <input type="text" name="email6_${instanceId}" id="email6_${instanceId}" class="form-control">
		        </div>
		     </div>
		     
		      <div class="row">
		       <div class="form-group col-md-3">
		            <label class="required" for="empresa4_${instanceId}">Empresa:</label>
					<input type="text" name="empresa4" id="empresa4" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="nomeResponsavel4_${instanceId}">Nome Responsável</label>
					<input type="text" name="nomeResponsavel4" id="nomeResponsavel4" class="form-control" >
		       </div>
		       <div class="form-group col-md-3">
		            <label class="required" for="whatsapp5_${instanceId}">WhatsApp</label>
		            <input type="text" name="whatsapp5" id="whatsapp5" class="form-control">
		        </div>
		        <div class="form-group col-md-3">
		            <label class="required" for="email7_${instanceId}">E-mail</label>
		            <input type="text" name="email7" id="email7" class="form-control">
		        </div>
		     </div>
		     
		    </div>
	     </div> 	
   
<script type="text/javascript" src="/webdesk/vcXMLRPC.js"></script>

iniciarProcesso.js

var HelloWorld = SuperWidget.extend({
    message: null,

    init: function () {
    	
    	
    },

    bindings: {
        local: {
            
            'abrirchamado' :['click_abrirChamado']
        }
    },

    abrirChamado : function(){
    		//recuperar dados do formulario da widget
    		var cnae = $('#cnae_'+this.instanceId).val();
    		var descricao = $('#descricao_'+this.instanceId).val();
    		var TipoNegocio = $('#tipoNegocio_'+this.instanceId).val(); 
    		var razaoSocial = $('#razaoSocial_'+this.instanceId).val();
    		var cnpj = $('#cnpj_'+this.instanceId).val(); 
    		var ie = $('#ie_'+this.instanceId).val(); 
    		var im = $('#im_'+this.instanceId).val(); 
    		var cep = $('#cep_'+this.instanceId).val();
    		var endereco = $('#endereco_'+this.instanceId).val(); 
    		var complemento = $('#complemento_'+this.instanceId).val(); 
    		var numero = $('#numero_'+this.instanceId).val(); 
    		var bairro = $('#bairro_'+this.instanceId).val(); 
    		var cidade = $('#cidade_'+this.instanceId).val();
    		var estado = $('#estado_'+this.instanceId).val();
    		var telefone1 = $('#telefone1_'+this.instanceId).val();
    		var telefone2 = $('#telefone2_'+this.instanceId).val();
    		var whatsapp = $('#whatsapp_'+this.instanceId).val();
    		var email = $('#email_'+this.instanceId).val();
    		var nome = $('#nome_'+this.instanceId).val();
    		var cpf = $('#cpf_'+this.instanceId).val();
    		var rg = $('#rg_'+this.instanceId).val();
    		var email2 = $('#email2_'+this.instanceId).val();
    		var telefone01 = $('#telefone01_'+this.instanceId).val();
    		var telefone02 = $('#telefone02_'+this.instanceId).val();
    		var banco = $('#banco_'+this.instanceId).val();
    		var agencia = $('#agencia_'+this.instanceId).val();
    		var conta = $('#conta_'+this.instanceId).val();
    		var tipoConta = $('#tipoConta_'+this.instanceId).val();
    		var empresa1 = $('#empresa1_'+this.instanceId).val();
    		var nomeResponsavel = $('#nomeResponsavel_'+this.instanceId).val();
    		var whatsapp2 = $('#whatsapp2_'+this.instanceId).val();
    		var email4 = $('#email4_'+this.instanceId).val();
    		var empresa2 = $('#empresa2_'+this.instanceId).val();
    		var nomeResponsavel2 = $('#nomeResponsavel2_'+this.instanceId).val();
    		var whatsapp3 = $('#whatsapp3_'+this.instanceId).val();
    		var email5 = $('#email5_'+this.instanceId).val();
    		var empresa3 = $('#empresa3_'+this.instanceId).val();
    		var nomeResponsavel3 = $('#nomeResponsavel3_'+this.instanceId).val();
    		var whatsapp4 = $('#whatsapp4_'+this.instanceId).val();
    		var email6 = $('#email6_'+this.instanceId).val();
    		
    		
    		
    		
    		
    		//template envelope XML
    		    var _xml = null;
			$.ajax({
						url : '/iniciarProcesso/resources/js/xmls/ECMWFEngineService_simpleStartProcess.xml',
						async : false,
						type : "get",
						datatype : "xml",
						success : function(xml) {
							_xml = $(xml)
						}

					});
			
			//Alterar os valores recuperados na variavel _xml
			_xml.find("companyId").text(WCMAPI.tenantCode);
			_xml.find("username").text("teste.teste");
			_xml.find("password").text("123456789");
			_xml.find("processId").text("IniciarProcesso");
			_xml.find("comments").text('Processo inicializado atraves de WIDGET');
			
			//descricao do chamado 
			
			_xml.find("[name='cnae']").text(cnae);
			_xml.find("[name='descricao']").text(descricao);
			_xml.find("[name='tipoNegocio']").text(TipoNegocio); 
			_xml.find("[name='razaoSocial']").text(razaoSocial);
			_xml.find("[name='cnpj']").text(cnpj);
			_xml.find("[name='ie']").text(ie);
			_xml.find("[name='im']").text(im);
			_xml.find("[name='cep']").text(cep);
			_xml.find("[name='endereco']").text(endereco);
			_xml.find("[name='complemento']").text(complemento);
			_xml.find("[name='numero']").text(numero);
			_xml.find("[name='bairro']").text(bairro);
			_xml.find("[name='cidade']").text(cidade);
			_xml.find("[name='estado']").text(estado);
			_xml.find("[name='telefone1']").text(telefone1);
			_xml.find("[name='telefone2']").text(telefone2);
			_xml.find("[name='whatsapp']").text(whatsapp);
			_xml.find("[name='email']").text(email);
			_xml.find("[name='nome']").text(nome);
			_xml.find("[name='cpf']").text(cpf);
			_xml.find("[name='rg']").text(rg);
			_xml.find("[name='email2']").text(email2);
			_xml.find("[name='telefone01']").text(telefone01);
			_xml.find("[name='telefone02']").text(telefone02);
			_xml.find("[name='banco']").text(banco);
			_xml.find("[name='agencia']").text(agencia);
			_xml.find("[name='conta']").text(conta);
			_xml.find("[name='tipoConta']").text(tipoConta);
			_xml.find("[name='empresa1']").text(empresa1);
			_xml.find("[name='nomeResponsavel']").text(nomeResponsavel);
			_xml.find("[name='whatsapp2']").text(whatsapp2);
			_xml.find("[name='email4']").text(email4);
			_xml.find("[name='empresa2']").text(empresa2);
			_xml.find("[name='nomeResponsavel2']").text(nomeResponsavel2);
			_xml.find("[name='whatsapp3']").text(whatsapp3);
			_xml.find("[name='email5']").text(email5);
			_xml.find("[name='empresa3']").text(empresa3);
			_xml.find("[name='nomeResponsavel3']").text(nomeResponsavel3);
			_xml.find("[name='whatsapp4']").text(whatsapp4);
			_xml.find("[name='email6']").text(email6);
		
			
			

			
			//Usar o metodo WCMAPI.Create para chamar o webservice
			WCMAPI.Create({
				url : "/webdesk/ECMWorkflowEngineService?wsdl",
				contentType : "text/xml",
				dataType : "xml",
				data : _xml[0],
				success : function(data) {
					console.log(data)
					var processoCriado = $(data).find("iProcess").text();
					console.log('Processo :'+processoCriado);
					FLUIGC.toast({
						title:'Aviso',
						message:'Processo '+processoCriado+' criado com sucesso',
						type:'success'
					});
				
				}
			})

    }
});

XML

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ws="http://ws.workflow.ecm.technology.totvs.com/">
   <soapenv:Header/>
   <soapenv:Body>
      <ws:simpleStartProcess>
         <username>teste.teste</username>
         <password>123456789</password>
         <companyId>1</companyId>
         <processId>IniciarProcesso</processId>
         <comments>feito com sucesso</comments>
         <attachments></attachments>
         <cardData>
          <item>
            	<item>Cnae</item>
            	<item name="cnae"></item>
            </item>
            
             <item>
            	<item>Descricao</item>
            	<item name="descricao"></item>
            </item>
				
			 <item>
            	<item>TipoNegocio</item>
            	<item name="tipoNegocio"></item>
            </item> 
			
			 <item>
            	<item>RazaoSocial</item>
            	<item name="razaoSocial"></item>
            </item>
            
            <item>
            	<item>Cnpj</item>
            	<item name="cnpj"></item>
            </item>
            
            <item>
            	<item>ie</item>
            	<item name="ie"></item>
            </item>
            
             <item>
            	<item>im</item>
            	<item name="im"></item>
            </item>
            
                 <item>
            	<item>Cep</item>
            	<item name="cep"></item>
            </item>
            
             <item>
            	<item>Endereco</item>
            	<item name="endereco"></item>
            </item>
            
             <item>
            	<item>Complemento</item>
            	<item name="complemento"></item>
            </item>
            
             <item>
            	<item>Numero</item>
            	<item name="numero"></item>
            </item>
            
             <item>
            	<item>Bairro</item>
            	<item name="bairro"></item>
            </item>
            
             <item>
            	<item>Cidade</item>
            	<item name="cidade"></item>
            </item>
            
             <item>
            	<item>Estado</item>
            	<item name="estado"></item>
            </item>
            
            <item>
            	<item>Telefone1</item>
            	<item name="telefone1"></item>
            </item>
            
            <item>
            	<item>Telefone2</item>
            	<item name="telefone2"></item>
            </item>
            
            <item>
            	<item>WhatsApp</item>
            	<item name="whatsapp"></item>
            </item>
            
            <item>
            	<item>Email</item>
            	<item name="email"></item>
            </item>
            
            <item>
            	<item>Nome</item>
            	<item name="nome"></item>
            </item>
            
            <item>
            	<item>CPF</item>
            	<item name="cpf"></item>
            </item>
            
            <item>
            	<item>RG</item>
            	<item name="rg"></item>
            </item>
            
            <item>
            	<item>Email2</item>
            	<item name="email2"></item>
            </item>
            
            <item>
            	<item>Telefone01</item>
            	<item name="telefone01"></item>
            </item>
            
            <item>
            	<item>Telefone02</item>
            	<item name="telefone02"></item>
            </item>
            
             <item>
            	<item>Banco</item>
            	<item name="banco"></item>
            </item>
            
            <item>
            	<item>Agencia</item>
            	<item name="agencia"></item>
            </item>
            
            <item>
            	<item>Conta</item>
            	<item name="conta"></item>
            </item>
            
            <item>
            	<item>TipoConta</item>
            	<item name="tipoConta"></item>
            </item>
            
            <item>
            	<item>Empresa1</item>
            	<item name="empresa1"></item>
            </item>
            
            <item>
            	<item>NomeResponsavel</item>
            	<item name="nomeResponsavel"></item>
            </item>
            
            <item>
            	<item>WhatsApp2</item>
            	<item name="whatsapp2"></item>
            </item>
            
            <item>
            	<item>Email4</item>
            	<item name="email4"></item>
            </item>
            
            <item>
            	<item>Empresa2</item>
            	<item name="empresa2"></item>
            </item>
            
            <item>
            	<item>NomeResponsavel2</item>
            	<item name="nomeResponsavel2"></item>
            </item>
            
            <item>
            	<item>WhatsApp3</item>
            	<item name="whatsapp3"></item>
            </item>
            
            <item>
            	<item>Email5</item>
            	<item name="email5"></item>
            </item>
         
            
         </cardData>
      </ws:simpleStartProcess>
   </soapenv:Body>
</soapenv:Envelope>